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FAQ

If you have any questions about cWhois Domain Cart please check the following list of frequently asked questions. If you can't find what you need please feel free to contact us.

  • Pre sales questions
  • How much does an extra license cost?
    You are licensed to use cWhois Domain Cart on one domain. If you wish to use it on other domains as well then you need to purchase additional licenses which are available at a discount of 50%. Extra licenses and upgrades are available from the downloads page.

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  • Technical questions
  • I would like to have support for a domain extension that is not currently included. Can you do this?
    We have included support for all of the domain names that currently have an official public whois server that we are aware of. We have also added support for a number of popular domains that only provide access to whois information via their webiste. To do this we have written functions that can interogate their website automatically. If you need support for any other domain extension please let us know and we will see what can be done.
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  • Can I modify the code?
    We do not scramble or protect our code so you can make any modifications required. However please remember that any modified versions are still owned by us and will require a license for use. You must not under any circumstances remove the copyright notice from the script.
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  • I prefer to have english language returned from the .jp whois server
    Add the following setting to cwhois.php.

    $forceenglish=true;

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  • I can't get .es domains to work
    The registrar for .es requires a password for access. When you have the username and password add the following two lines to cwcconf.php.

    $esusername="username";
    $espassword="password";

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  • I can't get .gr domains to work
    The registrar for .gr now requires a password for access. When you have the username and password add the following two lines to cwcconf.php. They may also need to register the IP address of youre server.

    $grusername="username";
    $grpassword="password";

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  • I get a 'division by zero' error
    This happens if you try to run cwhoiscart.php directly. You need to include cwhoiscart.php in a template page for it to work properly. Upload demo.php which is a simple example template and try that. This error could also happen if you have not included cwcconf.php at the top of your page.
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  • I am having problems using the euro (€) symbol
    The euro symbol is not included in many character sets. However the best way to use it with cWhois is to add the following settings to cwcconf.php

    $csymbol="€";
    $HTMLEmail="Y";

    This will enable the euro symbol to be displayed both on the screen and in the email. The $HTMLEmail setting ensures that the email is sent in html format.
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  • When I search for a domain I get a 'whois problem' instead of the availability
    This probably means that your hosting company has blocked your server from accessing external servers. Please make sure your server can use the PHP fsockopen() function on port 43. Port 80 and port 4343 are also required for some whois servers.
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  • How can I use the SMS order alert feature
    You need to join Clickatell and open an API account with them for the HTTP method. You will see the http link in the SMS gateway section of the page. Once you have done this you will get a username, password and api id which you can set in cwcconf.php as explained in the manual.
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  • Can cWhois Domain Cart automatically register domain names?
    To keep the script as simple and flexible as possible we decided not to add this feature. This does have the advantage that you are free to register domain names wherever is offering the best deals at the time and also gives you a chance to verify the order as many domain registars will not issue refunds if you find the order was fraudulent.
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