Questions and issues during setup and installation
Pre-sales questions about Linklok Paypal
How to’s, tips, tricks and other help for Linklok Paypal
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How can I create secure download links with Amazon S3 in Linklok
Added on Tue, Aug 2, 2011
Amazon S3 is great place to store your downloads for use with Linklok. It can handle up to 5TB files with fast downloads without using bandwidth, storage or other resources on your server. Amazon provides an easy to use web based console for managing... Read More
Saving files directly to Dropbox from Linklok
Added on Wed, Jul 9, 2014
You can allow users to download files directly to their Dropbox. This can be quite useful especially for mobile users. You can read more about Dropbox Saver buttons at First of all you need to... Read More
I am not receiving the download email from the Linklok test form
Added on Tue, Aug 2, 2011
If you are not receiving the email from the Linklok test form or if you are seeing the error message Email send using mail function failed check the following 1) Check that the email is not in your spam folder. 2) Make sure that the email... Read More
I am using an older version and seeing errors like Deprecated: Function eregi_replace() is deprecated
Added on Thu, Sep 8, 2011
These errors can occur when PHP is updated on your server and you are using an older version of the product. They are not something to be concerned about and happen because your hosting company has left PHP showing developer notices instead of only... Read More
When I return to my download page I see an INVALID error message
Added on Tue, Aug 2, 2011
After payment is made in Paypal you should be returned to the download page displayed by Linklok Paypal. If instead you are seeing an error message that looks something like this Transaction not authenticated. payment_status= pending_reason=... Read More
Why does Linklok Paypal show ’Some items in your order are not downloadable so will be processed manually’ mean
Added on Tue, Aug 2, 2011
The message Some items in your order are not downloadable so will be processed manually means that Linklok didn't recognise one or more of the products ordered. In this case it assumes that these products are tangible items to be shipped... Read More
Linklok displays the error ’Paypal email address does not match’
Added on Sun, Sep 11, 2011
This jusrt means that the email address you have set in the $PaypalEmail setting is not the primary email address set on your Paypal ccount. Double check the email set as primary in your Paypal account. You can still use other email addresses... Read More
I receive the download email when testing but not with a live order
Added on Tue, Aug 2, 2011
There are a number of reasons why the download email will not be sent with live orders even though it works with the test form or manual order form. First of all check for an error message on the return to your site after paying. This should show any... Read More
When I return to my download page I see and error containing pending_reason=multi-currency
Added on Wed, Apr 18, 2012
After payment if you see an error message on return containing pending_reason=multi-currency like this this Transaction not completed. payment_status=Pending pending_reason=multi-currency result=VERIFIED then this is ... Read More
Can I use Linklok Paypal with Wordpress or other CMS systems?
Added on Tue, Aug 2, 2011
Linklok Paypal works in the background so will work with Wordpress and most CMS systems. If you use a custom download page template then this should be a standalone html page though. Normally it is easy to create a download page in your CMS so that... Read More
Paypal donation button with minimum amount
Added on Fri, Sep 18, 2015
If you would like to allow a buyer to enter an amount to pay for your downloadable product like a donation and force a minimum payment you can use the following. 1) In the HEAD section of your page paste in the following javascript code. <... Read More
Can I use Linklok Paypal with WYSIWYG Web Builder
Added on Mon, Aug 1, 2011
Sites created using the WYSIWYG Web Builder can use the Vibracart extension developed by Read More
When I return to my download page I see and error containing pending_reason=address
Added on Wed, Apr 18, 2012
After payment if you see an error message on return containing pending_reason=address like this this Transaction not completed. payment_status=Pending pending_reason=address result=VERIFIED then this is because your customer did... Read More
Is Linklok a subscription service
Added on Mon, Aug 1, 2011
Linklok is not a subscription service. You purchase Linklok once and install it on your own site to automate deliveries. You are not relying on any third party servers and pay only once. Read More
Is there a discount if I buy extra licenses for Linklok Paypal?
Added on Mon, Aug 1, 2011
After you have purchased an initial license for Linklok Paypal you can buy extra licenses with a 50% discount. The extra licenses can be used on sites that you own or develop for your clients. To access the discounted buy button you should login to... Read More
Can Linklok Paypal handle orders containing tangible / physical goods?
Added on Tue, Aug 2, 2011
There are a number of ways to setup Linklok if you sell items that are shipped as well as downloads. The best way is to setup an email and download page template with a section for shipped goods. This section will be displayed by Linklok only if... Read More
Can I modify the code in Linklok Paypal
Added on Tue, Aug 2, 2011
We do not encrypt or encode our PHP source code so you are free to make any changes you wish for use on your site. However you must not remove the copyright sections from the script under any circumstances (these are not publicly visible anyway) and... Read More
Allow Linklok access to password protected files on remote server
Added on Thu, Jul 4, 2013
If you need to deliver a files that is stored on a remote server in a password protected folder you can include the login details in the file path like this. If however the file is... Read More
How can I offer a free download item for orders over a certain amount?
Added on Thu, Mar 14, 2013
This can be handled within the email and return page templates. If you are not already using custom template its best to set those up first. There are some examples in the download area (you need to login to see them). Once you have your templates... Read More
Using Google Analytics with Linklok Paypal
Added on Mon, Nov 11, 2013
If you want to use Google Analytics to track sales and conversions then you can add the following code to your download page template to send details of each product ordered. The code to use depends on whether you are using Google Classic API or... Read More
Where do I find the VAT or Tax settings in my Paypal account
Added on Wed, Feb 11, 2015
If you cannot find your VAT or sales tax settings in your Paypal account, try this link after you are logged into your Paypal account. Read More