The message Some items in your order are not downloadable so will be processed manually means that Linklok didn't recognise one or more of the products ordered. In this case it assumes that these products are tangible items to be shipped... Read More

After payment is made in Paypal you should be returned to the download page displayed by Linklok Paypal. If instead you are seeing an error message that looks something like this Transaction not authenticated. payment_status= pending_reason=... Read More

If you are not receiving the email from the Linklok test form or if you are seeing the error message Email send using mail function failed check the following 1) Check that the email is not in your spam folder. 2) Make sure that the email... Read More

There are a number of reasons why the download email will not be sent with live orders even though it works with the test form or manual order form. First of all check for an error message on the return to your site after paying. This should show any... Read More

This jusrt means that the email address you have set in the $PaypalEmail setting is not the primary email address set on your Paypal ccount. Double check the email set as primary in your Paypal account. You can still use other email addresses... Read More

After payment if you see an error message on return containing pending_reason=multi-currency like this this Transaction not completed. payment_status=Pending pending_reason=multi-currency result=VERIFIED then this is ... Read More

After payment if you see an error message on return containing pending_reason=address like this this Transaction not completed. payment_status=Pending pending_reason=address result=VERIFIED then this is because your customer did... Read More