FAQ

• Pre sales questions
• Is Linklok a subscription service
• How much does an extra license cost?
• Technical questions
• Can I modify the code?
• Can Linklok handle orders containing non tangible goods?
• When I make a test order I get the message Some items in your order are not downloadable so will be processed manually

• Pre sales questions
• Is Linklok a subscription service
  Linklok is NOT a subscription service. You purchase Linklok once and install it on your own site to automate deliveries. You are not relying on any third party servers and pay only once.
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• How much does an extra license cost?
  You are licensed to use Linklok Mals on one domain with one Mal's e-commerce account. If you wish to use it on other domains or accounts as well then you need to purchase additional licenses which are available at a discount of 50%. Extra licenses and upgrades are available from the downloads page.
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• Technical questions
• Can I modify the code?
  We do not scramble or protect our code so you can make any modifications required. However please remember that any modified versions are still owned by us and will require a license for use. You must not under any circumstances remove the copyright notice from the script.
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• Can Linklok handle orders containing non tangible goods?
  There are a number of ways to setup Linklok if you sell items that are shipped as well as downloads. The best way is to setup an email and download page template with a section for shipped goods. This section will be displayed by Linklok only if items are ordered that Linklok doesn't know about (assumed to be tangible products). This template section could for example explain your shipping policy.
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• When I make a test order I get the message Some items in your order are not downloadable so will be processed manually
  This message is displayed whenever Linklok cannot match the product being ordered with those defined in linklokme.php. If you use the scode field in your buy button that it matches the product id in linklokme.php. If you don't use the scode field then make sure the product description matches exactly. Back to top